HPS-153 - Enhancing patient experience and satisfaction through pharmacist-led discharge medication counseling at a tertiary hospital in Indonesia

• At: Copenhagen (Denmark) (2025)
• Type: Poster
• Poster code: HPS-153
• By: TRISNA, Yulia (Department of Pharmacy, Cipto Mangunkusumo Hospital, Indonesia)
• Co-author(s): Ms Yulia Trisna (Department of Pharmacy, Cipto Mangunkusumo Hospital, Jakarta, Indonesia)
  Agil Bredly Musa (Department of Pharmacy, Cipto Mangunkusumo Hospital, Jakarta, Indonesia)
  Desye Nurmalita Tanan (Department of Pharmacy, Cipto Mangunkusumo Hospital, Jakarta, Indonesia)
  Imanuel Sianipar (Department of Pharmacy, Cipto Mangunkusumo Hospital, Jakarta, Indonesia)
  Izzatu Rizqiyah (Department of Pharmacy, Cipto Mangunkusumo Hospital, Jakarta, Indonesia)
  
• Abstract:

  Introduction
  Patient experience is a key component of patient-centered care and an indicator of healthcare service quality. In pharmaceutical care, particularly during the transition from hospital to home, effective communication and patient engagement are essential in ensuring medication adherence and minimizing medication-related problems...

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