Improving outpatients’ satisfaction with pharmacists’ counselingservice at the pharmacy of a teaching hospital

• In: Hospital Pharmacy Section Posters
• At: New Orleans (USA) (2004)
• Type: Poster
• Poster code: HPS-P034
• By: CHEN, Yu-Chieh (Chang-Gung Memorial Hospital, Keelung, Department of Pharmacy, Keelung, China Taiwan)
• Co-author(s): Chang (Taiwan Young Pharmacists Group, China Taiwan)
  Hsieh (Chang-Gung Memorial Hospital, Keelung, KEELUNG, China Taiwan)
  
• Abstract:

  Aims:1.To encourage hospital pharmacists to provide better pharmaceutical care service. 2.To remodel the guideline for pharmacists’ counseling service at the outpatient pharmacy. Methods:1.Two prospective surveys of patients’ satisfaction with the pharmacists’ counseling service, before and after the remodeling, were performed over a period of

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