Smile for success, a method to improve customer service

• In: Community Pharmacy Section Posters
• At: New Orleans (USA) (2004)
• Type: Poster
• Poster code: CPS-P037
• By: KRISTIANSEN (Glumsoe Pharmacie, Glumsoe, Denmark)
• Co-author(s): Pedersen (Glumsoe Pharmacie, GLUMSOE, Denmark)
  
• Abstract:

  Project target: Our target was to find new and improved ways of communicating with the customer. All the pharmacy’s customers buying pharmaceuticals are our target group.
  
  
  
  Working methods: Knowing that our professional standards are good, we chose to focus on personal development in order to break down the personal barriers prohibiting ..

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