Customer tailored prescription service

• In: Community Pharmacy: Quality – Posters
• At: Istanbul (Turkey) (2009)
• Type: Poster
• Poster code: CPS1-P-011
• By: UTTERSTRöM, Anna Karin (Apoteket AB, Stockholm, Sweden)
• Abstract:

  Aims To make Apoteket's medicine and health services clearer and to modernise the dispensing department to be perceived as knowledge intensive, with easy access to consultation. Method: The Customers' impressions of the dispensing department In-depth interviews were carried out with customers at two pharmacies. The results:
  - The

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