CPS-111 - What is important for the patient in online and telephone counselling? A literature review

• At: Copenhagen (Denmark) (2025)
• Type: Poster
• Poster code: CPS-111
• By: EL-SOURI, Mira (Pharmakon - Danish College of Pharmacy Practice, Denmark)
• Co-author(s): Mrs Mira El-Souri (Pharmakon - Danish College of Pharmacy Practice, Hilleroed, Denmark)
  Dr. Anette Grønning (University of Southern Denmark, Odense, Denmark)
  Dr. Charlotte Verner Rossing (Pharmakon - Danish College of Pharmacy Practice, Hilleroed, Denmark)
  
• Abstract:

  Introduction: In recent years, especially during the COVID-19 pandemic, much communication between patients and health care professionals has transitioned to online platforms such as Skype, Teams or via phone or email. This trend has continued, as both patients and health care professionals have found the platforms to be effective communication..

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