Pharmacy customers’ opinions about the counselling for non-prescription medicines in community pharmacies in Vietnam

• In: 1B2 - Pharmacy practice research – proving the value of the pharmacist now and in the future (part 2) on Friday, 5 October 2012, 14:00-17:00
• At: Amsterdam (the Netherlands) (2012)
• Type: Presentation
• By: DO, Thang (University of Nottingham, School of Pharmacy, Nottingham, United Kingdom)
• Co-author(s): Boardman, H. (University of Nottingham, Nottingham, United Kingdom)
  Anderson, C. (School of Pharmacy, University of Nottingham, Nottingham, United Kingdom)
  
• Abstract:

  Background: Providing safe and effective non-prescription medicines (NPM) and ensuring customer satisfaction are a key role for pharmacy staff. There is limited research on customers’ view of counselling for NPMs in Vietnam. Objective: This study investigated pharmacy customers’ opinions of the counselling given when NPMs are supplied in community

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