Improving medication counselling skills of community pharmacists: a pharmacy-based development project

• At: 2008 FIP Congress in Basel (Switzerland)
• Type: Poster
• By: PUTKONEN, Kirsi (The Mikkeli Otso Pharmacy, Mikkeli, Finland)
• Co-author(s): Parkkamäki, Stina (The Mäntyharju Havu Pharmacy, Finland)
  Laurikainen, Antti (The Mikkeli Otso Pharmacy, Finland)
  
• Abstract:

  The concordant-style counselling challenges community pharmacists to encounter their customers as active partners negotiating about their self-management of treatment. In order to succeed, communication skills and ability to tailor the counselling to the customer’s needs are required.
  
  
  
  The aim of this presentation is to describe theory-base..

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