Improving medication counselling skills of community pharmacists: a pharmacy-based development project
- At: 2008 FIP Congress in Basel (Switzerland)
- Type: Poster
- By: PUTKONEN, Kirsi (The Mikkeli Otso Pharmacy, Mikkeli, Finland)
- Co-author(s): Parkkamäki, Stina (The Mäntyharju Havu Pharmacy, Finland)
Laurikainen, Antti (The Mikkeli Otso Pharmacy, Finland)
The concordant-style counselling challenges community pharmacists to encounter their customers as active partners negotiating about their self-management of treatment. In order to succeed, communication skills and ability to tailor the counselling to the customer’s needs are required.
The aim of this presentation is to describe theory-base.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.