Common ailment schemes (CAS) (aka minor ailment schemes) are programmes where patients can receive advice, care and, when needed, treatment for an agreed range of common, self-limiting health problems, generally without the need for appointment. They are equally important for triaging patients that do require being seen by a medical doctor or nurse. Such schemes greatly contribute to providing accessible, agile and quality care to patients, and to reducing pressure on general practice and emergency departments, thus making health systems more efficient. FIP conducted a global study on common ailments schemes, including a literature review, a survey of its member organisations, a compilation of case studies and an insight board meeting. The outcomes have been put together into a global intelligence report that will be presented and discussed at this event.

Moderator:
- Virginia Olmos, FIP vice president - Uruguay

Panellists:
- Pedro Amariles, Professor and researcher on Pharmaceutical Care and Clinical Pharmacy Universidad de Antioquia - Colombia
PharmaceuticalCare and Clinical Pharmacy Universidad de Antioquia - Colombia
- Stefano Omboni, Director Italian Institute of Telemedicine - Italy
- John 'Ikenna' Ogwuegbu , Translation Research ORISE Fellow Centers for Disease Control and Prevention/Oak Ridge Institute for Science and Education (ORISE) - USA