ISO 9001, tool for better service and patient safety in pharmacies in Serbia
- At: 2011 FIP Congress in Hyderabad (India)
- Type: Poster
- By: KOCIC-PESIC, Vukica (Adoc D.O.O., Belgrade, Serbia)
Introduction: There are 32 state-owned pharmacy chains which are organized by the local authorities. Services provided in the pharmacy are on the primary level of healthcare...
Aim: The aim of this research is to present the number of pharmacies that has implemented QMS in their organization and how ISO 9001 standard enables providing better service The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.