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ISO 9001, tool for better service and patient safety in pharmacies in Serbia

  • At: 2011 FIP Congress in Hyderabad (India)
  • Type: Poster
  • By: KOCIC-PESIC, Vukica (Adoc D.O.O., Belgrade, Serbia)
  • Abstract:

    Introduction: There are 32 state-owned pharmacy chains which are organized by the local authorities. Services provided in the pharmacy are on the primary level of healthcare.
    Aim: The aim of this research is to present the number of pharmacies that has implemented QMS in their organization and how ISO 9001 standard enables providing better service


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Last update 4 October 2019

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