Developing pharmacists’ counselling skills using an e–learning environment
- At: 2009 FIP Congress in Istanbul (Turkey)
- Type: Poster
- By: TäHTINEN, Soile (Pharmaceutical Learning Centre, Helsinki, Finland)
- Co-author(s): Kosola, Kristiina (Pharmaceutical Learning Centre, HELSINKI, Finland)
Sevón-Vilkman, Nina (Pharmaceutical Learning Centre, HELSINKI, Finland)
Health counselling is becoming an essential part of everyday practice in pharmacies in addition to medication information. Pharmacies in Finland have started to provide new special services e.g. a comprehensive medication review. New practices bring new challenges for customer service and require new counselling skills from pharmacists. In.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.