CLIENT SATISFACTION WITH PHARMACEUTICAL SERVICES PROVISION IN KORLE BU TEACHING HOSPITAL

• At: AbuDhabi (United Arab Emirates) (2019)
• Type: Poster
• Poster code: POS-HPS-083
• By: EKPALE, Priscilla (KORLE-BU TEACHING HOSPITAL, PHARMACY DEPARTMENT, Ghana)
• Co-author(s): Priscilla MAWULI AWO Ekpale: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
  Jennifer Laryea: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
  Helena Owusu: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
  Amah Nkansah: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
  Daniel Ankrah: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
  Frempomaa Nelson: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
  Charles Offei-Palm: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
  Nathan Coompson: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
  Elorm Otchi: PUBLIC HEALTH UNIT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
  Elizabeth Bruce: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
  
• Abstract:

  Background

  As part of the KBTH’s Quality Improvement program and the Pharmacy Department’s 2018 program of work, an assessment of the level of client satisfaction with its services was conducted

  Methods

  Structured questionnaire was administered and data collected from clients accessing pharmaceutical services from seven selected pharmacy satellite

  ..

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