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CLIENT SATISFACTION WITH PHARMACEUTICAL SERVICES PROVISION IN KORLE BU TEACHING HOSPITAL

  • At: 2019 FIP Congress in AbuDhabi (United Arab Emirates)
  • Type: Poster
  • By: EKPALE, Priscilla (KORLE-BU TEACHING HOSPITAL, PHARMACY DEPARTMENT, Ghana)
  • Co-author(s): Priscilla MAWULI AWO Ekpale: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
    Jennifer Laryea: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
    Helena Owusu: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
    Amah Nkansah: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
    Daniel Ankrah: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
    Frempomaa Nelson: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
    Charles Offei-Palm: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
    Nathan Coompson: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
    Elorm Otchi: PUBLIC HEALTH UNIT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
    Elizabeth Bruce: PHARMACY DEPARTMENT, KORLE-BU TEACHING HOSPITAL, ACCRA, Ghana
  • Abstract:

    Background

    As part of the KBTH’s Quality Improvement program and the Pharmacy Department’s 2018 program of work, an assessment of the level of client satisfaction with its services was conducted

    Methods

    Structured questionnaire was administered and data collected from clients accessing pharmaceutical services from seven selected pharmacy satellite

    ..

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Last update 4 October 2019

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