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Improving outpatients’ satisfaction with pharmacists’ counselingservice at the pharmacy of a teaching hospital

  • At: 2004 FIP Congress in New Orleans (USA)
  • Type: Poster
  • By: CHEN, Yu-Chieh (Chang-Gung Memorial Hospital, Keelung, Department of Pharmacy, Keelung, China Taiwan)
  • Co-author(s): Chang (Taiwan Young Pharmacists Group, China Taiwan)
    Hsieh (Chang-Gung Memorial Hospital, Keelung, KEELUNG, China Taiwan)
  • Abstract:

    Aims:1.To encourage hospital pharmacists to provide better pharmaceutical care service. 2.To remodel the guideline for pharmacists’ counseling service at the outpatient pharmacy. Methods:1.Two prospective surveys of patients’ satisfaction with the pharmacists’ counseling service, before and after the remodeling, were performed over a period of


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Last update 4 October 2019

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