Community pharmacists awareness on quality management
- At: 2007 FIP Congress in Beijing (China)
- Type: Presentations + Posters
- By: OLLER, Helen (University of Barcelona, Barcelona, Spain)
- Co-author(s): Benrimoj, Shalom Isaac (University of Sydney, Sydney, Australia)
Martinez, Fernando (University of Granada, Granada, Spain)
Fernandez-Llimos, Fernando (University of Lisbon, Lisbon, Portugal)
Background: The design and implementation of a quality management system is influenced by varying needs, particular goals, the services provided, the resources employed and the size and structure of the organization. The purpose of an organization is, in one hand, to identify and meet the needs and expectations of its customers and other.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.