Community pharmacists awareness on quality management

• In: G14 - Practitioners' Day CPS: Forum I (Part 2) on Wednesday, 5 September 2007, 13:00-14:40
• At: Beijing (China) (2007)
• Type: Presentations + Posters
• By: OLLER, Helen (University of Barcelona, Barcelona, Spain)
• Co-author(s): Benrimoj, Shalom Isaac (University of Sydney, Sydney, Australia)
  Martinez, Fernando (University of Granada, Granada, Spain)
  Fernandez-Llimos, Fernando (University of Lisbon, Lisbon, Portugal)
  
• Abstract:

  Background: The design and implementation of a quality management system is influenced by varying needs, particular goals, the services provided, the resources employed and the size and structure of the organization. The purpose of an organization is, in one hand, to identify and meet the needs and expectations of its customers and other

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