Quality assured mechanical guidance for self care customers of apoteket ab
- At: 2009 FIP Congress in Istanbul (Turkey)
- Type: Poster
- By: SöDERSTRöM, Margareta (Apoteket AB, Stockholm, Sweden)
- Co-author(s): Axelsson, Ulrika (Apoteket AB, STOCKHOLM, Sweden)
Setting: Quality assurance in community pharmacy
Apoteket AB, the National Corporation of Swedish Pharmacies, has developed a quality assured mechanical guidance system to support customers with simple questions or with carrying out purchases by themselves. The system also functions as an assisting tool for the staff,.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.