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Quality assured mechanical guidance for self care customers of apoteket ab

  • At: 2009 FIP Congress in Istanbul (Turkey)
  • Type: Poster
  • By: SöDERSTRöM, Margareta (Apoteket AB, Stockholm, Sweden)
  • Co-author(s): Axelsson, Ulrika (Apoteket AB, STOCKHOLM, Sweden)
  • Abstract:

    Setting: Quality assurance in community pharmacy



    Background information:

    Apoteket AB, the National Corporation of Swedish Pharmacies, has developed a quality assured mechanical guidance system to support customers with simple questions or with carrying out purchases by themselves. The system also functions as an assisting tool for the staff,..

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Last update 4 October 2019

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