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Exploring The Current State of Retail Clinics in Community Pharmacy Practice: A Preliminary Qualitative Study Among Pharmacists in Twenty-One Countries

  • At: PPR 2022 (2022)
  • Type: Poster
  • By: IBRAHIM ABDELDAIEM, Mahmoud Said (Universiti Sains Malaysia - School Of Pharmaceutical Sciences)
  • Co-author(s): Mahmoud Said Ibrahim Abdeldaiem, Phd Student (clinical Pharmacy), Discipline of Clinical Pharmacy, School of Pharmaceutical Sciences, Universiti Sains Malaysia., Malaysia
    , Pharmacy Practice Department, Faculty of Pharmacy, Sinai University., Egypt

  • Abstract:

    Retail clinics (RCs), or accessible care clinics, are nonurgent walk-in clinics that provide a broad spectrum of acute and chronic condition management.
    At the RCs, the family nurse practitioners (NPs) and physician assistants (PAs) can diagnose, treat and write prescriptions for common family illnesses such as strep throat, urinary tract infections, red eye, provide common vaccinations for flu and pneumonia.
    Over the past two decades, RCs have been proven as effective contributors to the delivery of quality primary care in the United States. The significant increase in RC numbers in the U.S. gives robust evidence of RCs success. 2019 market research about the retail clinic in the U.S. reported around 2000 RCs all over the country.
    Because the retail clinic model was first introduced in the United States, almost all published literature about retail clinics comes from the American perspective.
    As a part of our ongoing project for expansion of community pharmacy services through implementation of Clinical Pharmacist-Led Retail Clinics (CPLRCs). We conducted this preliminary qualitative study in which we aimed to investigate the current situation in different countries other than the U.S.A regarding the “community pharmacies associated clinics”.
    We invited a convenience sample of 21 pharmacists representing 21 different countries worldwide. Despite the simple methodology and the subjective nature of the collected data, the approach of the unstructured narrative interviews provided the participants with greater freedom to express their thoughts.
    We have two basic findings from this study, in most studied countries, 71% (15) do not have a retail clinic model. However, in some countries, 29% (6) similar RC models exist. The latter are Canada, the UK, UAE, Saudi Arabia, Bahrain, and Pakistan. We can consider these results as an important starting point for further research to explore the opportunities and challenges of applying the retail clinic model in different countries worldwide. There is no doubt that community pharmacists are underutilized in patient care. We believe that retail clinics can offer a good opportunity for pharmacists to contribute to primary care effectively. The findings of our research pave the way toward comparative studies between the different versions of retail clinics regarding the involvement of pharmacists and the types of services provided.

Last update 4 October 2019

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