The use of model of improvement to make improvements in a community pharmacy

  • At: 2018 FIP Congress in Glasgow (Scotland)
  • Type: Poster
  • By: POULSEN, Lærke (Pharmakon A/S)
  • Co-author(s): Lærke Poulsen
  • Abstract:


    In January 2017, I started up a project at Glostrup Pharmacy as part of my education as an Improvement Advisor from IHI. The idea was to test if the Model of Improvement can be used in a community pharmacy to make fundamental improvements in the daily work.


    The Model of Improvement is made up of a set of three fundamental questions


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