An investigation on patient satisfaction at community pharmacies by multivariate analyses.
- At: 2007 FIP Congress in Beijing (China)
- Type: Poster
- By: SAKURAI, Hidehiko (Hokkaido Pharmaceutical University, Otaru, Japan)
- Co-author(s): Hayase, Yukitoshi (Hokkaido Pharmaceutical University, Otaru, Japan)
Kondo, Hiroyuki (Yakuju Corporation, Yamato City, Japan)
Komori, Yuta (Yakuju Corporation, Yamato City, Japan)
Background: Separation of the dispensing function and the prescribing function, Iyaku Bungyo, has been progressing in Japan. We are now witnessing the advent of new society where patients select pharmacists and their satisfaction is recognized as one of the healthcare outcome indicators. It is necessary to clarify what factors, as well as how,.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.