ISO 9001, tool for better service and patient safety in pharmacies in Serbia

• In: Community Pharmacy - Quality and Safety Posters
• At: Hyderabad (India) (2011)
• Type: Poster
• Poster code: CPS2-P-05
• By: KOCIC-PESIC, Vukica (Adoc D.O.O., Belgrade, Serbia)
• Abstract:

  Introduction: There are 32 state-owned pharmacy chains which are organized by the local authorities. Services provided in the pharmacy are on the primary level of healthcare.
  Aim: The aim of this research is to present the number of pharmacies that has implemented QMS in their organization and how ISO 9001 standard enables providing better service

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