USING MEASUREMENTS OF PHARMACY PERFORMANCE TO DEVELOP AN IMPROVEMENT CULTURE

• In: Poster Session
• At: Düsseldorf (Germany) (2015)
• Type: Poster
• By: WINNECKE JENSEN, Louise (Capital Region Pharmacy, University Hospital of Copenhagen, Copenhagen, Denmark)
• Co-author(s): Louise Winnecke Jensen
  
• Abstract:

  Establishing key performance indicators (KPIs) and measuring quality and development is a requirement in healthcare in the Danish capital region. This has been a focus for the central pharmacy management, and is now being spread to the local pharmacy unities as well. The goal is to keep 80% of the medication usage within the standard..

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