Menu
  • Join
  • Login
  • Contact
 

Search abstracts / presentations


Customer satisfaction with online dispensing and counselling services of a community pharmacy: a case study with the university pharmacy online services in Finland

  • At: Seville (Spain) (2022)
  • Type: Poster
  • Poster code: PPR-040
  • By: LINDEN, Kari ()
  • Co-author(s): MSc (Pharm) Nella Laurikkala, Clinical Pharmacy Group, Division of Pharmacology and Pharmacotherapy, Faculty of Pharmacy (University of Helsinki, Helsinki, Finland)
    PhD (Pharm) Marika Pohjanoksa-Mäntylä, Clinical Pharmacy Group, Division of Pharmacology and Pharmacotherapy, Faculty of Pharmacy (University of Helsinki, Helsinki, Finland)
    Dr Kari Linden, Research Manager (University Pharmacy (YA), Helsinki, Finland)
  • Abstract:

    Background: Digitalization of health care and COVID-19 pandemic have increased availability and use of online services provided by community pharmacies. In Finland, willingness to use online pharmacy services has been studied at a population level. However, sparsely is known about the user satisfaction with the pharmaceutical services of online..

  • The access to the whole abstract and if available the presentation file is available to FIP members and to congress participants of that specific congress. Please login
Last update 28 September 2023

FIP Congresses