PPR-015 - Interrupting and distracting pharmacists when dispensing - what are the consequences? A scoping review of the impact of interruptions and distractions in pharmacy practice.

• At: Copenhagen (Denmark) (2025)
• Type: Poster
• Poster code: PPR-015
• By: MALONE, Daniel (Monash University, Australia)
• Co-author(s): Dr Daniel Malone (Monash University, Parkville, Australia)
  Ms Meaza Ayanaw (Monash University, Parkville, Australia)
  Dr Thao Vu (Monash University, Parkville, Australia)
  Dr Angelina Lim (Monash University, Parkville, Australia)
  Dr Harjit Khera (Monash University, Parkville, Australia)
  
• Abstract:

  Introduction: Whilst pharmacists have been reported to reduce medication errors by identifying 30% to 70% of medication-ordering errors, they have been known to also contribute to dispensing errors. Interruptions during dispensing account for around 9% of dispensing errors with reports of frequent distractions that occur every 2 to 6 minutes. The..

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