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THE FUTURE OF PHARMACY
VOL 28, NO.1 - JUNE 2012
Fig. 8. Correlations of the scores on satisfaction survey
10 9 8 7 6 5 4 3 2 1 0
0 1 2 3 4 5 6
O ve
ra ll
sa ti
sf ac
ti on
Agreement of helpfulness
6
5
4
3
2
1
0 0 1 2 3 4 5 6
W is
h to
c on
ti nu
e
Agreement of helpfulness
6
5
4
3
2
1
0 0 2.51.50.5 21
W is
h to
c on
ti nu
e
Satisfactions
5 4.5 4
3.5 3
2.5 2
1.5 1
0.5 0 0 1 2 43 5 6 87 9 10
W is
h to
c on
ti nu
e
Overal satisfaction
TABLE 6. COMPARISON OF THE DIFFERENT ECONOMIC OUTCOME VARIABLES ON HIGH USERS OF MEDICAL RESOURCES BEFORE AND AFTER PHARMACIST
INTERVENTIONS (2009/FEB.~DEC. VS. 2010/FEB.~DEC., N= 808). .
OUTCOME VARIA B LES DATA ON BEFORE AND AFTER DIFFERENCES CHANGE RATE ( MEAN ± S D) ( MEAN ± S D)
01%UPUBMOVNCFSPGDMJOJDWJTJUT #FGPSF After: 66.2±1.3
01%IFBMUIDBSFFYQFOEJUVSFT #FGPSF (NT dollars) After: 61,587±3,221 x 808 pts= -12,660,552
01%ESVHFYQFOEJUVSFT #FGPSF (NT dollars) After: 25,069±2,749 x 808 pts= – 4,667,816
/VNCFSPGIPTQJUBMJ[BUJPO #FGPSF After: 0.72±0.05
*OQBUJFOUDBSFUPUBMFYQFOEJUVSFT #FGPSF (NT dollars) After: 46,958±5,053 x 808 pts= + 9,113,432
*OQBUJFOUDBSFESVHFYQFOEJUVSFT #FGPSF (NT dollars) After: 8,636±2,035 x 808 pts= – 1,914,152
5PUBMIFBMUIDBSFFYQFOEJUVSFT #FGPSF (NT dollars) After: 108,544±6,785 x 808 pts= – 3,547,120