EMOTIONAL INTELIGENCE

• In: Poster Session
• At: Düsseldorf (Germany) (2015)
• Type: Poster
• By: VIG, Birgit (Bjerringbro Apotek, Tranbjerg, Denmark)
• Co-author(s): Birgit Vig
  
• Abstract:

  In order to ensure job satisfaction, performance, financial profit, and customer satisfaction in 10 pharmacies in Denmark, the leaders need to master in emotional intelligence.

  Based on the theory of Emotional Intelligence by Daniel Goleman, a questionnaire was developed to test the level of emotional intelligence among leaders of pharmacies. Each

  ..

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