Case of the Week – a tool for implementation of National Standards for Counselling at the Counter

• In: 8F2 - Forum for practitioners - oral communications: 100 community pharmacists talk: my daily activities on Sunday, 7 October 2012, 09:00-17:00
• At: Amsterdam (the Netherlands) (2012)
• Type: Presentations + Posters
• By: BEIER, Pernille (The Association of Danish Pharmacies, Medicines and Sectoral Policies, København K, Denmark)
• Co-author(s): Andersen, T. (The Association of Danish Pharmacies, København K, Denmark)
  Gram-Hansen, M. (The Association of Danish Pharmacies, København K, Denmark)
  Jacobsgaard, H. (The Association of Danish Pharmacies, København K, Denmark)
  Denmark, Søndergaard (, København K, Denmark)
  
• Abstract:

  Background: Since 2007 the community pharmacies in Denmark have offered counselling according to a quality assured manual National ; Standards for Counselling at the Counter: The counselling is adjusted to the customers needs and consequently extended counselling is offered to customers with problems/alarm signals while basic counselling is

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