16

specific medication uses;

- Product-linked intellectual services;

- Enhanced distribution services (domiciliary, homecare);

- Pharmacist prescribing/renewal of

prescriptions, collaborative

care.

Compliance technologies - Non-compliance growing as

medicines use increases.

Pharmacies need to offer tailored solutions for each

patient;

Possibility to collaborate with the Pharmaceutical Industry.

Implementation of new business models to ensure

economic sustainability for

pharmacies or respond to

patient/consumer demands;

Distance selling of medicines and other health products -

Evolving technology.

Changes in management, workforce, work processes etc;

Internet-based services; Internet pharmacies; Less face-to-face contact with

consumers - the profession

gets less visible;

More focus on price and delivery- less focus on

counselling.

Bigger Community Pharmacies providing medicines to a

region rather than local

community.

Collaboration

Factors

Building on current partnerships, opportunities

exist for further collaborative

efforts.

Pharmacist part of the healthcare team;

Increased effort to establish partnerships with other

healthcare professionals (in-

house and out).