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Utilization of e-mail medication counseling services in national medicines information call center in Finland

  • In: F23 - Short oral presentations of the FIP Pharmacy Information Section on Tuesday, 3 September 2013, 09:00-12:00
  • At: Dublin (Ireland) (2013)
  • Type: Presentations + Posters
  • By: MONONEN, Niina (The University of Helsinki, Division of Social Pharmacy, Faculty of Pharmacy, Helsinki, Finland)
  • Co-author(s): Airaksinen, Marja (The University of Helsinki, Helsinki, Finland)
    Venelampi, Saara (University Pharmacy owned by University of Helsinki (Yliopiston Apteekki), Helsinki, Finland)
    Pohjanoksa-Mäntylä, Marika (The University of Helsinki, Helsinki, Finland)
  • Abstract:

    I. Community pharmacies and medicines information centers increasingly provide e-mail medication counseling services to consumers and health care professionals.
    II. This study explored utilization of national e-mail medication counseling services by consumers in Finland.
    III. Data included all e-mail enquiries sent to the University Pharmacy


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Last update 4 October 2019

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