Utilization of e-mail medication counseling services in national medicines information call center in Finland
- At: 2013 FIP Congress in Dublin (Ireland)
- Type: Presentations + Posters
- By: MONONEN, Niina (The University of Helsinki, Division of Social Pharmacy, Faculty of Pharmacy, Helsinki, Finland)
- Co-author(s): Airaksinen, Marja (The University of Helsinki, Helsinki, Finland)
Venelampi, Saara (University Pharmacy owned by University of Helsinki (Yliopiston Apteekki), Helsinki, Finland)
Pohjanoksa-Mäntylä, Marika (The University of Helsinki, Helsinki, Finland)
I. Community pharmacies and medicines information centers increasingly provide e-mail medication counseling services to consumers and health care professionals...
II. This study explored utilization of national e-mail medication counseling services by consumers in Finland.
III. Data included all e-mail enquiries sent to the University Pharmacy The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.