Sms service - improvement of service time in the pharmacy for the benefit of both costumers and the pharmacy
- At: Salvadore (Brazil) (2006)
- Type: Poster
- By: LARSEN, Hanne (Holstebro Løveapotek, Holstebro, Denmark)
- Co-author(s): Feldborg Hansen, Lis (Holstebro Løveapotek, HOLSTEBRO, Denmark)
THE IDEA: We want to cope with the expectations and wishes of the modern cosumers to among other things to bring down the waiting-time in the Pharmacy, but also to make the daily work easier in the Pharmacy.
From this we had the idea to use the tecnology of time, and ind this way to communicate with and to fulfil the costumers´ expectations of a .. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.