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A Study on Pharmacist-Patient Communication: (1) Patient Satisfaction at Community Pharmacies

  • At: 2012 FIP Congress in Amsterdam (the Netherlands)
  • Type: Presentation
  • By: OSHIMA, Taeyuki (Kinjo Gakuin University, College of Pharmacy, Nagoya, Japan)
  • Co-author(s): Nakayama, C. (Kinjo Gakuin University, Nagoya, Japan)
    Kato, A. (Kinjo Gakuin University, Nagoya, Japan)
    Nakayama, Y. (Mie Prefecture Pharmaceutical Association, Tsu, Japan)
    Yonekawa, Y. (Mie Prefecture Pharmaceutical Association, Tsu, Japan)
    Kobayashi, T. (Mie Prefecture Pharmaceutical Association, Tsu, Japan)
    Nishii, M. (Mie Prefecture Pharmaceutical Association, Tsu, Japan)
    Kamimura, T. (Mie Prefecture Pharmaceutical Association, Tsu, Japan)
  • Abstract:

    Objectives:
    Pharmacist-patient communication is a clinical skill that has a positive effect on patient satisfaction and clinical outcomes. It is essential that community pharmacies maintain healthy communication with patients. However, this communication is often insufficient and characterized by misunderstandings. Our study aimed to investigate

    ..

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Last update 4 October 2019

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