Quality indicators: excellent tools to assess performance in pharmaceutical care
- At: 2012 FIP Congress in Amsterdam (the Netherlands)
- Type: Presentation
- By: KIJLSTRA, Nico (Healthcare Inspectorate, Zwolle, Netherlands)
Applying the principles of performance indicators on the process and outcomes of varying healthcare activities has developed remarkably in the last decade. Pharmacists are aware that, along with their classical role as a reliable provider of good quality medicines, effectively taking up a newer role as provider of pharmaceutical care requires them.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.