Involving patients as partners in assessing quality and raising expectations
- At: 2011 FIP Congress in Hyderabad (India)
- Type: Presentation
- By: MOLES, Rebekah (The University of Sydney, Sydney, Australia)
As pharmacists working in our own environments (often a community or hospital pharmacy setting), how often do we ask our patients about the services we provide? How do we monitor how we are performing in comparison to others? How do we know if our patients are doing the right thing with their medicines? This presentation will outline how parents.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.