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Change management in community pharmacy: An introduction on management concepts as they relate to community pharmacy

  • At: 2008 FIP Congress in Basel (Switzerland)
  • Type: Presentation
  • By: ROBERTS, Alison (Independent consultant, Melbourne, Australia)
  • Abstract:

    Change is a multifaceted phenomenon; it is hard, and generally more complex than anyone first anticipates. It is not enough to start to implement a new behaviour or practice; it must become part of the regular way of working. In order to achieve successful and permanent implementation of a new concept or innovation, there is a change process to be

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Last update 4 October 2019

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