Managing change in pharmacy practice - case Finland
- At: 2006 FIP Congress in Salvadore (Brazil)
- Type: Presentation
- By: TERäSALMI, Eeva Kirsti (Apple-pharmacy-Omena-apteekki, Virkkala, Finland)
Finnish community pharmacies have gone through complete changing process from product oriented traditional pharmacy practice to customer oriented modern pharmacy practice. The process has taken about 30 years and has included several parallel processes which have supported the development. The process is still going on with new challenges. In.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.