Qualitative assessment of a pharmacy’s professional advice
- At: 2010 FIP Congress in Lisbon (Portugal)
- Type: Poster
- By: GRINBERG, Dorota Felicja (Ballerup Apotek, Ballerup, Denmark)
Purpose To present the development of our method of assessing professional pharmacy advice and to review the instruments used to assess professional knowledge and soft skills. Method Since 2000 we have developed a new method of assessing both professional knowledge and communication skills. We also comply with the standards for customer advice of.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.