- At: 2010 FIP Congress in Lisbon (Portugal)
- Type: Poster
- By: CHRISTENSEN, Bodil (Glumsoe Pharmacie, Glumsoe, Denmark)
- Co-author(s): Kristiansen, Jannie (Glumsoe Pharmacie, GLUMSOE, Denmark)
The objective of the project is to dress all staff members to be able to successfully counseling the customers. When focusing on the positive experiences where the counseling has made a difference, the good experiences will spread like circles in the water and will make you want to and give you courage to go on. Barriers will be broken down and.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.