A structured method for competence advancement in pharmacies
- At: 2009 FIP Congress in Istanbul (Turkey)
- Type: Poster
- By: GöRANSSON, Anna (Apoteket AB, Laholm, Sweden)
- Co-author(s): Malmqvist, Susanna (Apoteket AB, Växjö, Sweden)
Background In order to ensure quality assured guidance and good service for all customers, an effective process for competence advancement and competence assurance is required. Providing the staff with clear descriptions of assignments and requirements in regard to their various roles helps them carrying out their work. Each employee at.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.