Tippa - lessons learnt
- At: 2004 FIP Congress in New Orleans (USA)
- Type: Presentation
- By: PUUMALAINEN, Inka (Finnish Pharmacists' Association, Helsinki, Finland)
- Co-author(s): Airaksinen (University of Helsinki, Finland)
Peura, Sirpa (Association of Finnish Pharmac, Finland)
Aim: The aim of this study was to assess progress in patient counselling practices in Finnish community pharmacies during the TIPPA project in 2000 – 2003.
Methods: Evaluation studies of the actions taken at pharmacy level were conducted twice: ten months and two and half years after the project was launched. Pseudo customer method was used to.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.