Menu
  • Join
  • Login
  • Contact
 

Search abstracts


LOW SERVICE QUALITY & POOR MEDICINES ADHERENCE - PERFORMANCE INDICATORS FOR COMMUNITY PHARMACIES

  • At: 2019 FIP Congress in AbuDhabi (United Arab Emirates)
  • Type: Presentation
  • By: CARTER, Stephen (University of Sydney, School of Pharmacy, Australia)
  • Co-author(s): Stephen Carter: School of Pharmacy, Faculty of Medicine and Health, University of Sydney, Australia
    Ricki Ng: School of Pharmacy, Faculty of Medicine and Health, University of Sydney, Australia
    Sarira El-Den: School of Pharmacy, Faculty of Medicine and Health, University of Sydney, Australia
    Carl Schneider: School of Pharmacy, Faculty of Medicine and Health, University of Sydney, Australia
  • Abstract:

    Background

    Community pharmacies can help consumers to maintain adherence to their chronic medicines. Yet providing high quality service is costly. Some pharmacies adopt business strategies focussed on price promotion at the expense of service quality. This study explores whether providing low service quality has negative consequences on consumer..

  • The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress. Please login
Last update 21 September 2019

FIP Congresses