Are you a stickler for the rules or do you want a success

• At: Glasgow (Scotland) (2018)
• Type: Poster
• Poster code: POS-CPS-011
• By: ANDERSEN, Mia Bendix (Glostrup Pharmacy)
• Co-author(s): Mia Bendix Andersen
  Mette Wisbom Thomsen
  
• Abstract:

  Background

  The background for the project was the pharmacy's handling of recipe interventions. The customer's experience may depend on the employee they are served by, and his / her ability to solve the problem. At worst, the customer can experience that the pharmacy is incompetent and not able or wiling to resolve the customer's problem. And most..

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