Discussion on the communication through analyzing 73 telephone records
- At: 2007 FIP Congress in Beijing (China)
- Type: Poster
- By: SUN, Jun (Jiangsu Center for ADR Monitoring, Nanjing, China)
- Co-author(s): Lu, ye (Jiangsu Center for ADR Monitoring, NANJING, China)
Ni, min (Jiangsu Center for ADR Monitoring, NANJING, China)
OBJECTIVE To improve the communication through analyzing 73 phone records. METHODS Analyzed the time, identity, content and motive of each phone record by EXCEL. RESULTS The number of phone records increased after June, 2006. 62 phone records came from individual (patients or consumer), account for 85%. The content and motive of all phones.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.