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USING MEASUREMENTS OF PHARMACY PERFORMANCE TO DEVELOP AN IMPROVEMENT CULTURE

  • At: 2015 FIP Congress in Düsseldorf (Germany)
  • Type: Poster
  • By: WINNECKE JENSEN, Louise (Capital Region Pharmacy, University Hospital of Copenhagen, Copenhagen, Denmark)
  • Co-author(s): Louise Winnecke Jensen
  • Abstract:

    Establishing key performance indicators (KPIs) and measuring quality and development is a requirement in healthcare in the Danish capital region. This has been a focus for the central pharmacy management, and is now being spread to the local pharmacy unities as well. The goal is to keep 80% of the medication usage within the standard..

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Last update 4 October 2019

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