BEAUTY ADVISORS – PROJECT FOR IMPROVEMENT OF SALES AND PHARMACEUTICAL SERVICES
- At: 2015 FIP Congress in Düsseldorf (Germany)
- Type: Poster
- By: RADUNOVIC, Vesna (Pharmacy Belgrade, marketing, Belgrade, Serbia)
- Co-author(s): Vesna Radunovic, Jasminka Bjeletic
Expert advise as an important aspect of pharmaceutical services is essential to ensure quality health service and requires high expertise of employees in creating customer relationship. The health service is inseparable , intangible and changeable category , and employee commitment, courtesy, confidentiality, ambience and comfort determine the.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.