ANALYSIS OF PHARMACIST-PATIENT COMMUNICATION USING THE ROTER METHOD OF INTERACTION PROCESS ANALYSIS SYSTEM
- At: 2015 FIP Congress in Düsseldorf (Germany)
- Type: Poster
- By: OSHIMA, Taeyuki (Kinjo Gakuin University, Nagoya, Japan)
- Co-author(s): Taeyuki Oshima
Effective communication between pharmacists and patients is a crucial factor in ensuring that medications are used properly. However, few studies have been published on the contents of actual on-site communications.
We carried out communication skills training with pharmacists. The conversations between pharmacists and simulated patients (SPs) were.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.