Successful counseling

• At: 2010 FIP Congress in Lisbon (Portugal)
• Type: Poster
• By: CHRISTENSEN, Bodil (Glumsoe Pharmacie, Glumsoe, Denmark)
• Co-author(s): Kristiansen, Jannie (Glumsoe Pharmacie, GLUMSOE, Denmark)
  
• Abstract:

  The objective of the project is to dress all staff members to be able to successfully counseling the customers. When focusing on the positive experiences where the counseling has made a difference, the good experiences will spread like circles in the water and will make you want to and give you courage to go on. Barriers will be broken down and

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