netCare videoconsultation tool in Swiss pharmacies: an example of facilitated collaborative practice
- At: 2014 FIP Congress in Bangkok (Thailand)
- Type: Presentation
- By: RUGGLI, Martine (PharmaSuisse, Collaborative Practice, Bern-liebefeld, Switzerland)
netCare started in April 2012 in 200 Swiss pharmacies. Specially educated pharmacists have the possibility to triage the patient following one of the 24 decision trees elaborated by pharmacists and doctors. The result of the triage can lead the patient to be treated by the pharmacist (OTC drugs), to be sent to a practitioner or to be put in.. The access to the whole abstract and the presentation file is available to FIP members and to congress participants of that specific congress.