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On using failure mode and effect analysis to establish a performance evaluation system - A case study of the pharmacy department in a medical center

  • In: Administrative Pharmacy Section Short oral presentations on Wednesday, 3 September 2008, 9:00-11:40
  • At: Basel (Switzerland) (2008)
  • Type: Presentation
  • By: FANG, Nai-Chuan (Taichung Veterans General Hospital, Taichung, China Taiwan)
  • Co-author(s): Yao, Ming-Jong (Tunghai University, Taichung, China Taiwan)
  • Abstract:

    The most hospitals have to keep on improving the medical service with much effort and trying to reduce operational cost for the sake of lasting operation and maintaining their competitive advantages. In order to make sure, however, if the employee’s service quality achieves hospitals’ target and requirement, the performance evaluation system for


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Last update 28 September 2023

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