Programme by Topic

The Congress Programme will touch on eight main topics with several  sessions throughout. These topics range from medicines and the  healthcare team of the future, ensuring the safe and responsible use of  medicines, the future medicines supply chain and and how best to  contribute to the healthcare economy of the future.

Click the links below to visit the pages that list the Sessions within each Topic.

C. Pharmacy services: Going beyond prescription



Topic coordinators: Lars-Åke Söderlund & Arijana Meštrović

Introduction to topic C

Pharmacy services, or value-added services, are pharmacy’s future beyond the prescription. Effectiveness of care will be increased and will enhance pharmacy’s position within health care, reducing costs in the same process. In implementing this model, a transition from the traditional business model to a value-based model is needed. Pharmacy services will be targeted to appropriate customers based on their specific needs.

Future treatments should be paid for based on achieved outcomes, and both the pharmaceutical industry and pharmacy will need to move into the health management space to maximise the effectiveness of the investment in a medical therapy, for increased and improved patient safety and adherence. Responsible use of medicines will lead to lower health care costs and improved quality of life for patients.

Medication management services in pharmacy practice are designed to improve collaboration among health care professionals, to enhance communication between patients and their health care team, and to optimise medicines use for improved patient outcomes. Patients are taking an active role in managing their medication, leading pharmacy towards person-centred care. New innovative medicines also require competence development and education for new roles of pharmacists.

Services aimed at patients include providing educational materials that address signs and symptoms of a disease, treatment options, self-management techniques and adherence programmes as well as services for lifestyle consulting, chronic diseases, new medicines services, point of care, special groups services (rare diseases, paediatric, maternity, disabilities), prevention (metabolic syndrome, immunisation) and many more.

  • Patient safety
  • Adherence
  • Nutrition
  • Responsible use of medicines
  • Saving costs in health care
  • Medicine therapy management, follow-up, patient care, personal record, reimbursement, multidisciplinary approach and team work in patient care
  • New services based on patient needs
  • Quality indicators for patient care
  • Competency development and education for new roles of pharmacists