Ask, Assess, Advise: Helping Australian pharmacy assistants respond to requests for non-prescription medicines

• In: Posters
• At: Amsterdam (the Netherlands) (2012)
• Type: Poster
• Poster code: CPS2-P-13
• By: GUTHREY, Peter (The Pharmacy Guild of Australia, Quality Assurance and Standards, Canberra BC, Australia)
• Co-author(s): Matthews, A. (The Pharmacy Guild of Australia, Canberra BC, Australia)
  Bergin, J. (The Pharmacy Guild of Australia, Canberra BC, Australia)
  Baverstock, K. (The Pharmacy Guild of Australia, Canberra BC, Australia)
  
• Abstract:

  
  Background
  Pharmacy assistants must be able to respond appropriately to requests for non-prescription medicines. Protocols to respond to Pharmacy Medicine and Pharmacist Only Medicine requests in Australia are well established and support safe, effective medicine use. Anecdotal reports suggest pharmacy assistants find existing protocols complex and

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