Health literacy in the pharmacy

  • At: 2017 FIP Congress in Seoul (South Korea)
  • Type: Poster
  • By: ROOK, Laurien (KNMP, Den Haag, Netherlands)
  • Co-author(s): Gudule Boland
    Nicolette van Horssen
    Ilse Boekweg-Nijland
    Laurien Rook
  • Abstract:



    Training and regular accompaniment Pharos trained professionals how to recognize low literate patients, how to adapt their communication, and how to use teach-back.
    We’ve used standard meetings of GPs and pharmacists to discuss the problem and the new practices.

    Registration Low literacy is registered in the patients’ files (by both GP and


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